Framework for PM Interviews- Part 2

  1. What interviewer is looking for when asking this question?
  2. What are the type of questions?
  3. How to approach and answer such questions?

1. What interviewer is looking for when asking this question?

2. What are the type of questions?

  1. Leadership/ Influence
    - Understanding and creating transparency within team and being approachable.
    - Becoming a role model or an example.
    - Leading the team and deploying results.
    - Developing credibility and gaining trust of the team.
  2. Teamwork
    - Situation where you took a decision/ worked in the interest of the team.
    - Increasing individual accountability in team.
    - Motivating team and boosting moral.
    - Being empathetic to the team members.
    - Setting common goals, examples and metrics for the team.
    - Knowledge sharing and encouraging working in team than in silos.
  3. Successes
    - Situation where you led your team to success.
    - Situation where you proactively handled a potential failure.
    - Example where you were able to reach your goals or target metrics.
    - Example where you went out of your comfort zone and delivered.
    - What you learned from any achievement and it’s impact.
  4. Challenges
    - Handling conflicts at work.
    - Meeting hard deadlines or unplanned changes.
    - Cultural conflicts.
    - Ethical dilemmas.
    - Working with insufficient resources like team, time, monetary, tools etc.
  5. Mistakes/ Failures
    - Facing and handling critical feedback.
    - Situation where you made a mistake and how you tackled it.
    - Scenario where you mismanaged multiple tasks.
    - Time when you disappointed yourself.

3. How to approach and answer such questions?

  1. Prepare atleast five key stories that you have experienced that can fit into the categories.
    - As mentioned above, these questions can be split into different major categories i.e. Leadership/ Influence, Teamwork, Successes, Challenges, Mistakes/ Failures.
    - Think and identify from your past experience in work/ college(if fresher) that can fit into these categories.
    - Prepare and recollect one or two scenarios for each category that you think made an impact, is substantial, relevant to the job and highlights your skills. It’s good to quantify the impact.
    - Make sure your story has the ‘meaty’ situation, action and result.
  2. Follow the framework - “CS STARC” while answering the questions.
    With frameworks you’ll not get answers but the approach and articulate better. A framework helps interviewee to improve present their thoughts and not miss any major fact while it helps the interviewer to follow the answer and not get lost. This is inspired from the well-known STAR framework.
    CS STARC framework
CS STARC framework

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