Unified Search and Discovery

Product Structure

Challenges

Each section with it’s respective search

Solution

  1. Queries on search bar of Place section had many queries that were related to Shop. Eg: Users were typing ‘Casual Shoes’ in search bar of Place section. This was resulting in drop-offs.
  2. Open searches (search that is not triggered by using autocomplete suggestion) were very high as compared to the autocomplete searches, showing scope of improvement in the autocomplete suggestions.
Disambiguation Page from open search
Search autocomplete → Disambiguation Page → Place/Shop Results

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